Hours of Operation
To reach our Consumer Affairs department, please contact us at (800) 645-5626 or fill out the form below. We look forward to hearing from you.
Metabolife is committed to providing an excellent customer experience Monday through Friday 9 a.m. - 5 p.m. (Eastern Standard Time)
We are closed on Saturday, Sunday, and the following holidays:
- New Year's Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Christmas Eve
- Christmas Day
If a specific product is listed as "Out of Stock" but is visible on https://metabolife.tlcchealth.com/ , we are still manufacturing it. As products get discontinued and become unavailable, we will remove them from the website to avoid any confusion.
First and foremost, please know that we do not take discontinuing products lightly. We recognize that our products constantly make positive changes in our customers' lives, and when we absolutely must discontinue a product, it is likely due to decreased sales, increased production costs, changes to/lack of resources, or a combination of all three. We sincerely apologize for the inconvenience.
While we currently aren't able to send individual notifications per product, we encourage you to sign up for our email newsletter. You'll get 10% off your first order with us in addition to exclusive promotions and back-in-stock updates. To sign up, visit our home page.